For smooth pick-up/drop-off of your car rental, remember to check your booking confirmation for:
- Rental company name and address
- Your pick-up location's hours of operation (if available)
- Arrival instructions
For some airport pick-ups, you may need to take a shuttle to the car rental counter. Others have counters conveniently located in the terminal.
Some car rental companies may charge extra if you pick up earlier or drop off your car later than scheduled. Other car rental companies may not allow earlier pick-up than scheduled. Others still may not release the vehicle if you arrive later than the scheduled pick-up time.
Remember, at pick-up you should receive a vehicle of the same class and category as reserved, but the make or model may differ.
More information: What do I need to pick up my rental car?
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