How to withdraw funds

Ready to cash out your winnings? Here's how to withdraw money from your Andrew Wallet.

Before you withdraw

To withdraw funds, you need:

• A verified Andrew account
• A payout method (bank account) set up
• Available balance (not held in pending wagers)

Withdrawing step by step

1. Go to Profile → Wallet
2. Tap Withdraw
3. Enter the amount
4. Select your payout destination
5. Review and confirm
6. Funds are sent to your bank

Withdrawal timing

• Processing: Usually same business day
• Bank transfer: 1-3 business days after processing
• Total time: Typically 1-3 business days

Weekends and holidays may extend timing.

Withdrawal limits

• Minimum withdrawal: $10
• Maximum per transaction: Varies by account status
• No fees for standard withdrawals

Available vs. total balance

Your total balance includes all funds. Your available balance is what you can withdraw—funds not held for:

• Pending wagers you've accepted
• Recent deposits still clearing
• Any holds or restrictions

Setting up a payout method

If you haven't added a bank account for withdrawals:

1. Go to Wallet → Payout Methods
2. Tap Add Bank Account
3. Enter your routing number (9 digits)
4. Enter your account number
5. Select account type (checking or savings)
6. Save

Troubleshooting withdrawals

Can't withdraw full balance

Check if funds are held for pending wagers. Complete or cancel those wagers first.

Withdrawal delayed

Allow 3 full business days. If still missing, contact your bank first, then Andrew support.

Withdrawal failed

Verify your bank details are correct. Incorrect routing or account numbers cause returns.

Tips for smooth withdrawals

• Double-check bank details when adding payout methods
• Withdraw earlier in the week for faster processing
• Keep your contact info current for any verification needs