If Your Flight is Delayed or Canceled by the Airline

If your flight is delayed or canceled by the airline, the airline may offer a new flight or the option to cancel for a refund. If you don't take one of these actions, you may still be eligible for a refund under DOT regulations.

Visit the U.S. Department of Transportation's Office of Aviation Consumer Protection (OACP) to learn more.

Good to know

You'll need to contact the airline about anything schedule-change related.

When you get an email notification from the airline or the Travel Desk, be sure to read the details carefully and follow any directions – which might include contacting us to confirm your flight changes.

After the change is complete, you may receive an email with your revised booking confirmation.