How to delete your account

If you need to delete your Andrew account, here's how to do it and what to expect.

Before you delete

Consider what happens when you delete:

What's deleted

• Your profile and personal information
• Your posts and comments
• Your round history in Andrew
• Your wallet balance (withdraw first!)
• Your group memberships
• Your messages

What's NOT deleted

• Scores posted to GHIN (those belong to GHIN, not Andrew)
• Completed wager records (for legal/financial compliance)
• Content others have shared that mentions you

Things to do first

1. Withdraw your wallet balance
   • Transfer any remaining funds to your bank
   • Wait for withdrawals to complete
2. Download any data you want to keep
   • Take screenshots of important rounds
   • Save any records you need
3. Leave groups
   • Transfer ownership of groups you own
   • Or they'll be deleted with your account
4. Settle outstanding wagers
   • Complete any pending bets
   • Resolve any disputed transactions

How to delete your account

1. Go to Profile → Settings
2. Scroll to the bottom
3. Tap Delete Account
4. Read the warning about what will be deleted
5. Confirm by entering your password or verification
6. Tap Delete Account to confirm

What happens next

Immediate effects

• You're logged out
• Your profile shows as deleted to others
• You can't log back in

Processing period

• Account deletion may take up to 30 days to fully process
• During this time, data is being removed from systems
• You may receive a confirmation email when complete

Data retention

Some data is retained for:

• Legal compliance (financial records)
• Fraud prevention
• Regulatory requirements

This data is not used for any other purpose and is eventually purged per retention policies.

Can I recover a deleted account?

Within a grace period: Some platforms offer a short window to cancel deletion. Check for any confirmation emails with recovery options.

After deletion completes: No. The account and its data cannot be recovered.

Alternatives to deletion

Take a break

Instead of deleting, you could:

• Log out and take time away
• Disable notifications
• Your account stays intact for when you return

Adjust privacy

If privacy is the concern:

• Tighten privacy settings
• Make your profile less visible
• Unfollow/block specific users

Getting help

If you're having issues that make you want to delete:

1. Contact support first
2. We may be able to resolve the problem
3. Deletion is permanent—let us try to help

Contact us at Profile → Settings → Contact Us.